![]() ![]() If you purchased for the incorrect date, location, event, etc, promoter is not obligated to provide a refund, credit, exchange or transfer. No Refunds: Unforeseen circumstances beyond promoter’s control will not be grounds for a refund, including but not limited to the following: local or national weather conditions, natural disasters, waiting in lines, extended waits in lines, family emergencies, medical emergencies, employment issues including layoffs, traffic, parking, public or private transportation issues, etc. If you cannot attend event, you will not receive refund.Įvent Cancellations: If the event is canceled you will receive a refund for the face value of the ticket. If you do not attend your event, you're still 100% financially liable for your purchase. If you do not show up to the event, you understand that you are forfeiting your ticket(s) and therefore your ticketing fee (the entirety of what you paid) will not be returned to you. Each event has a definitive date, start time and end time. Before purchasing your ticket(s) we urge you to confirm the title, time and location of the event(s) you wish to attend, as there are no refunds. At the time of your order, Eventbrite will place an order for your ticket(s) in the Promoter’s ticketing system, reducing the number of tickets available for the chosen event. ![]() This Purchase Policy is a binding contract between you and event Promoter.Įvent Booking: By purchasing a ticket, package or reservation you're entitled to entry to event you're purchasing it for. If you need customer support, Promoter’s email is Policy: By placing an order, you are confirming that you received this policy and are agreeing to abide by the clauses within. Support: If you encounter a problem at the event, you must file a complaint with Promoter within 5 calendar days following the date of the event failure to contact Promoter within the 5-day period will be a complete waiver of your right to request compensation whether monetary or otherwise. ![]() Please be advised that VIP Nightlife may not be able to honor all requests for transfers if they are made outside of business hours or too close to the time of the actual event. However, VIP Nightlife may allow you to transfer your tickets for any reason to another person by having the ticket purchaser email customer service within 24 hours of the event with a copy of the original ticket purchaser's photo ID and credit card used to purchase the tickets along with the email address and name of the customer to whom the tickets will be transferred. ![]() You will not receive a refund if you are unable to attend an event due to any non-compliance with local rules, event guidelines, vaccine status, or failure to provide a negative test result. As the rules for events vary by location and change often, please check your local listing and respective government authorities for any applicable rules that may apply to you. Be advised attendees may be required to show proof of vaccine and/or a negative test result. You further agree that you will not attend any VIP Nightlife event if you currently have symptoms of COVID-19, have been exposed to COVID-19 prior to attending and/or have tested positive for COVID-19 and have not completed the CDC recommended quarantine period. By purchasing tickets to a VIP Nightlife Event, you understand and agree that tickets are non-refundable and you are assuming the risk that you may not be able to use tickets purchased if you contract COVID-19 or variants alike. If the name on the Credit Card and/or ID does not match the tickets, or if you do not have both the credit card used to make the purchase and government issued identification, you will be denied entry to event without a refund.Ĭovid Policy: No credit or refund will be issued as a result of the ticket purchaser or any person in the party contracting COVID-19 or a variant alike. ALL SALES FINAL: There are NO REFUNDS, NO CANCELLATIONS, no credits, no exchanges, and no transfers after the order has been made.Ĭredit Card & ID: You must present the original credit card used to purchase the ticket and a valid Government Issued Photo Identification (along with your e-tickets that have been emailed to you via Eventbrite when your order was placed): the name on both the credit card and ID match the name on your purchased tickets, in order to gain entry to the event. ![]()
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